Welcome, friend!

If you’ve been linked to this page, that means I’ve officially decided to take you on as my newest client! #PopTheBubbly

I am so excited to get started with you. I have created this page to help you get better acquainted with what is to follow in the weeks ahead.

As always, don’t hesitate to send me a note at hello@youhadmeatespresso.com

 
 

 Good to know + FAQ’s. Please read before we begin!

INTAKE + PREPARATION

In your Welcome Email, I’ve already linked you to the following virtual forms:

  1. Your Agreement (Please e-sign this before we begin)

  2. Shared GDrive Folder

  3. Your Business Questionnaire

    Your invoice will arrive in a separate email. Please pay either the 50% deposit or 100% of the payment (whichever is applicable to your package) via the link before we begin

Please read over and e-sign your Agreement. This is super easy to do at the bottom of the form! Things like timeline, payment, ownership, and cancellation policy are very important for both of us to know prior to our time together.

Please fill out your questionnaire to the fullest and best of your abilities. The more detail, the better!

Please be aware of what is included in your package. You can find a detailed scope of work outlined in your Agreement, and an explanation of my packages on my website. Please understand that any work outside of the agreed upon scope of work (see your Agreement for your custom and complete scope) will incur additional fees. (ex. additional pin design, more board creation, etc). My hourly rate for additional refinements or anything outside of the original scope of work is $50 US/ hour (billed in half hour increments).

Your payment schedule is based on a rough timeline that has been estimated for your unique project. Your 50% deposit must be paid to reserve your spot in my calendar for the Account Rebuild. The remaining 50% must be paid before the finalization of the account, and before the Zoom walk-through call is scheduled or “Next Steps” Guide sent. If you’ve decided to pay 100% of the payment up front, please disregard the previous statement!

Please know that I reserve the right to use any work created throughout this process on my social media and in my portfolio. As a creative visual designer and manager, my social media (re: Instagram) is my bread and butter for attracting my ideal client (you!)

 
 

COMMUNICATION

All files will be shared via Google Drive throughout our time together. You will see that the Drive Folder is organized by sub-folders, to further organize your content. Treat this folder as your own! Please drop any and all images, blog post photos, product images, portfolio pieces, etc, into these sub-folders. I will use these for pin design so please be sure to add all content you’d like used. Please also, feel free to create additional folders for other content, if needed.

Any questions should take place via email (apart from the pre-scheduled Zoom calls at the end of the project). I do not use my phone number, Facebook, or Instagram to communicate with clients about work. I like to keep my phone time to a minimum so that I can dedicate my time where my heart truly lies; designing your beautiful Pinterest account!

If you email me with any questions or concerns, you can expect to hear back from me within 48 hours in the working week. If I don’t reply to you right away, don’t panic! Chances are I’ve seen your message, and am working to implement whatever you have reached out about. I block off certain times specifically for emails and client relations so that I can spend time doing what I truly love (designing your stellar profile!)

 
 

THE PROCEss

01. Invoice + Agreement + GDrive + Business Questionnaire
As previously stated, please go ahead and pay the first invoice (if paying 50% now, 50% later), and e-sign the Agreement. Once these are completed, please take your time and fill out the Business Questionnaire, so I can get to work on keyword and business research for your account. Finally, please begin to add any and all content into the GDrive folder, so I can start with pin design (unless we’ve discussed otherwise, i.e. you’re creating the pins).

02. Account Deep Clean
Once the above has been completed, I will begin work deep cleaning and rebuilding your account. I will revamp, redesign, and restructure until your account is as solid as it can be. This section of the project can take anywhere from 2-3 weeks, depending on my current work load. Please keep in mind that as I am a small business owner, I do have other clients that I am currently working with. This does not make your project any less important, but it does mean that your project will take time to be completed thoroughly and to the best of my abilities. Your patience during this time of rebuilding is so important! I will email you should I have any questions, or come across anything needing your feedback.

03. Zoom Call + “Next Steps” Guide
Once your account has been fully rebuilt, I will send you a final invoice for the remaining 50% of your project payment (unless you’ve paid 100% up front). Once payment has been received, I will email you to set up a Zoom call to walk-through your new account together. During this call, please bring any and all questions you have regarding your account, or Pinterest in general. This is your time to get fully re-acquainted with your account, so don’t be shy!
Once our call is complete, you will receive an email with your “Next Steps” Guide. This guide will walk you through appropriate “next steps” for your Pinterest account, now that it’s been handed back to you.

04. 30 Day Email Access
Time to celebrate! Your account has now been rebuilt, and we’ve done a final walk-through. You’re now armed with next steps, strategies, and growth ideas for your brand new Pinterest. As part of the Account Rebuild package, you now have 30 days of email access to me for any and all further questions that may come up with your new account. I’m happy to help you work through any challenges, questions, or difficulties you may come across!

 
 

LET’S GET TO IT!

I am way too excited to have the opportunity to work on your Pinterest account!

Please stay tuned in your inbox as the process moves along, and always, email me if any questions or concerns come up!

- kirsten